RMA Request Form

Return Policy

• At Drive Solutions, we want to make the return process as easy as possible.
• Products may be returned within 30 days of the purchase date for a refund, minus shipping and handling charges. Please note that all non-defective returned items are subject to a 20% restocking fee.
• Please note cables, data transfer kits, and software products cannot be returned or refunded once the packaging has been opened.
• After 30 days from the purchase date, products are covered under our warranty replacement policy.
• Please note that all returns must be approved in advance, and an RMA (Return Merchandise Authorization) number must be issued before any item is returned. Returns sent without an approved RMA may be delayed or refused.
• Customers are responsible for return shipping costs unless otherwise stated.
• To request a return, replacement, or warranty service for your Drive Solutions product, please complete the form below. Our team will review your submission and respond with the next steps and return instructions within 48 hours.